Last updated October 24, 2026
A valid credit card is required to guarantee your reservation. Your card will be verified at the time of booking, and the full cost of your stay will be charged at check-in. We accept Visa, Mastercard, American Express, and Discover.
Rates are per night, based on the room's stated occupancy, and are subject to applicable New York State and local lodging taxes. There are no resort fees.
For check-in dates of May 15 through October 15 we require a minimum of 10 days' notice to allow for any refunds.
For check-in dates of October 16 through May 14 we require a minimum of 3 days' notice to allow for any refunds.
For any reservation cancellation, we must receive the minimum notice as stipulated above prior to your confirmed arrival date in order to receive your deposit back, subject to a $25 cancellation fee only.
If any cancellation is requested after the required notice period, regardless of the reason, your deposit will be non-refundable (though you are always welcome to send a friend or family member in your place).
Reservations that do not arrive and have not been cancelled will be charged the full cost of the reservation to the card on file. Rooms are held until check-out time the morning after your scheduled arrival. If you expect to arrive late, please contact the hotel in advance.
Requests to change reservation dates, including shortening a stay, must be made at least 72 hours prior to your confirmed arrival and are subject to availability and minimum-stay requirements. Within 72 hours of arrival, no changes may be made to a reservation. After check-in, shortened stays remain charged in full based on the original reservation.
For group bookings of four or more rooms, cancellations must be received at least 30 days prior to your confirmed arrival date. Group cancellations received within 30 days of arrival, regardless of reason, will be charged in full. For weddings and events, please contact the hotel directly.
Check-in begins at 4:00 PM. Check-out is 11:00 AM. Early check-in may be available upon request but is not guaranteed. Late check-out until 1:00 PM is available for a $35 fee, subject to availability. We are happy to store your luggage before check-in or after check-out.
Guests must be 21 years of age or older to book a room and check in, and must present a valid government-issued photo ID and the credit card used at booking.
All guests, including children and infants, count toward the maximum occupancy of the room. Maximum occupancy varies by room type and is stated at the time of booking. Children 12 and under stay free in existing bedding. For the safety of all guests, occupancy limits are strictly enforced.
Hotel St. Moritz does not accept pets. Service animals are permitted. Guests are responsible for any damage caused by a service animal, assessed at replacement or repair cost.
Select White Rainbow properties are pet-friendly. To bring your pet, please visit a pet-friendly property in our portfolio.
Hotel St. Moritz is 100% smoke-free. Smoking of any kind, including cigarettes, cigars, e-cigarettes, vaping, and cannabis, and the burning of candles or incense are prohibited in guest rooms and all indoor areas. A $750 recovery fee will be charged to the card on file for any violation.
Quiet hours are observed from 11:00 PM to 7:00 AM. We ask all guests to be considerate of others during these hours. Guests who repeatedly disturb others may be asked to leave without refund.
Guests are financially responsible for damage to hotel property and for missing items, which will be charged to the card on file at replacement or repair cost. Rooms are inspected after check-out.
To minimize disruption during your stay, rooms are not serviced daily. Fresh towels, linens, and amenities are available at any time upon request, and full housekeeping service is available on request for stays of three nights or longer.
Open carry of firearms is not permitted anywhere on hotel property, regardless of local law. Guests legally in possession of a firearm must keep it securely stored in a locked, hard-sided container of their own in their guest room or vehicle at all times. Failure to comply may result in removal from the hotel without refund. This policy does not apply to on-duty law enforcement.
Complimentary on-site parking is available for registered guests, one vehicle per room. The hotel is not responsible for vehicles or their contents while parked on the property.
Only registered guests are permitted in guest rooms and guest-only areas. Visitors of registered guests are welcome in common areas during daytime hours. The hotel reserves the right to refuse service or remove any person who endangers the safety or comfort of guests or staff.
Questions about any of these policies? Call us at +1 (518) 308-1032 or email stmoritz@whiterainbow.com.
